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boardastra / Q3 deck — workspace
Question
What changed in churn assumptions versus last quarter?
Cited answer
Net revenue retention dropped from 112% to 104%, with the FY27 plan now assuming a 6% gross churn rate (up from 4%) page 7.
Q3 2026 board deck · page 7
Retention assumptions
- · FY26 actual NRR: 112%
- · FY27 plan NRR: 104%
- · FY27 gross-churn assumption: 6% (was 4%)
- · FY27 logo-churn assumption: 11%
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